Cookies

A cookie is simply a very small file of letters or numbers, stored on your computer, mobile or other device. They help track use of the website, and personalise your shopping experience. When you return to a site, the settings and information from your last visit are ‘remembered’ – like items in your shopping bag, or automatic account log-in.

Cookies are safe to store on your computer. Most web browsers have cookie storage enabled as a default setting, but all browsers offer you the option to disable this if you prefer. If you choose to disable some or all cookies, you might not be able to make full use of our website. For example, you may not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to sign in.

As our valued customer, it’s important to us as your trusted retailer that you’re fully aware of the use of cookies on the website. In adherence to European Union legislations, we’re clear about how we use cookies to enhance your shopping experience.

We carefully select third party suppliers to make your use of the site, and shopping experience, the best it can be. Both ourselves and our chosen partners place cookies onto your computer for use on our website. The data these cookies collect is mostly aggregated information which remains anonymous. We never use cookies to collect or record information such as your name, address or payment details. 

These cookies are essential to the proper functioning of our website and enable you to use its features, such as access to secure areas of the site. Without these cookies, you won’t be able to purchase the products you are looking at. These are temporary cookie files, which are erased when you close your browser. When you restart your browser and return to the site, the site will not recognise you. You’ll need to log back in to your account or choose products again. A new session cookie will be generated, which will store your browsing information and will be active until you leave the site and close your browser.

These cookies allow us to measure and analyse how our customers use the site, to improve both its functionality and your shopping experience. The data stored by these cookies never shows personal details from which your individual identity can be established.

These cookies are used to remember your passwords and login information, so you don’t need to re-enter them every time you visit the site. They will also remember items in your shopping bag for next time. These files stay in one of your browser’s subfolders until you delete them manually, or your browser deletes them based on the duration period contained within the cookie’s file (by law, this can’t be longer than 6 months. We set a cookie’s lifetime to 30 days). These cookies persist even when a browser is closed.

These cookies are installed by third party websites separate to our site, such as advertisers. They gather data about your browsing habits, and allow them to track you across multiple websites. This information is used to deliver ads deemed relevant to you, limit the number of times a specific ad is served, or to help measure the effectiveness of our marketing campaigns.

If you ‘share’ content with friends through social networks such as Facebook, Twitter, Google+, Pinterest and Instagram, you may have cookies from these websites stored on your computer. We don't control the setting of these cookies, so we suggest you check the third-party websites for more information on how to manage them. You can find more information on social network policies on privacy and cookies by clicking the links above.

You can enable or disable cookies by changing your website browser settings to accept or reject cookies as required. How to do this will depend on your browser. We have provided further information below on how to check which browser you use, and how to manage cookies. As mentioned above, please bear in mind that if cookies aren’t enabled on your computer, your activities will be restricted to browsing this website – and you won’t be able to add products to your shopping bag and buy them.